Please read these Terms and Conditions carefully before using the Khelo Games platform. These Terms and Conditions govern the relationship between you and Khelo Games. By completing registration, you are deemed to have read and accepted these Terms and Conditions.
Browse these cards for a simple, easy-to-understand overview of the key points in Khelo Games' Terms and Conditions.
You must be at least 18 years old to open an account on Khelo Games. Each person is allowed only one account. Registration using false information is strictly prohibited.
All bonus offers on Khelo Games are subject to specific wagering requirements. Any attempt to abuse bonuses or gain an unfair advantage through multiple accounts may result in account termination.
Transactions on Khelo Games can be made via bKash, Nagad, or bank transfer. Minimum and maximum limits apply to both deposits and withdrawals. Verification may be required for any suspicious transactions.
All games on Khelo Games run on certified RNG technology. Any form of cheating, use of bots, or system manipulation will result in immediate account suspension.
Khelo Games does not sell or transfer your personal data to any third parties. Details on how we collect and use your information can be found in our Privacy Policy.
Khelo Games is fully committed to responsible gaming. Players can set their own deposit limits, session time limits, and self-exclusion preferences at any time.
Important Notice
By creating or using an account on the Khelo Games platform, you confirm that you have fully read and accepted these Terms and Conditions. If you do not agree with these terms, please refrain from using Khelo Games.
Khelo Games is an online gaming platform built specifically for players in Bangladesh. These Terms and Conditions form a legally binding agreement between Khelo Games and its users. By using the Khelo Games website, mobile app, or any related services, you agree to be bound by these Terms and Conditions.
Khelo Games reserves the right to change, amend, or update these Terms and Conditions at any time. Changes take effect as soon as they are published on the platform. It is your responsibility to review these Terms and Conditions regularly and stay informed of the latest version.
These Terms and Conditions are written in English. In the event of any ambiguity, the official interpretation provided by Khelo Games administration shall be final. If you have any questions or issues regarding your use of Khelo Games services, please contact our support team.
To create an account on Khelo Games, you must provide accurate and complete information. The registration process requires your name, date of birth, phone number, and email address. Khelo Games reserves the right to close any account created with false or incomplete information at any time.
One Person, One Account — This is one of Khelo Games' most important rules. If multiple accounts are found registered under the same person, all accounts will be closed and deposited funds may be forfeited.
As part of KYC (Know Your Customer) verification, Khelo Games may request your identification documents or other supporting documents at any time. Failure to submit the required documents may result in a temporary account suspension.
Warning
Khelo Games is strictly for users aged 18 and above. Creating an account or playing any games is completely prohibited for minors.
When registering on Khelo Games, you must confirm that you are at least 18 years of age. Khelo Games may request a national ID, passport, or other valid identification at any time for age verification purposes.
If an account is found to have been opened by a minor, it will be closed immediately and any deposited funds will be returned. However, any winnings generated from that account will not be paid out.
To make a deposit on Khelo Games, you can use bKash, Nagad, or bank transfer. All payment methods must be registered in your own name. Using another person's payment method is strictly prohibited.
Khelo Games is committed to preventing money laundering. In the event of any suspicious transactions, Khelo Games reserves the right to verify the account and, where necessary, report the matter to the relevant authorities. Players are advised to use the same payment method for both deposits and withdrawals.
Deposits are generally credited to your account instantly. However, bank transfers may take 1–2 business days to process. If you experience any payment issues, please contact Khelo Games support immediately.
Khelo Games periodically offers welcome bonuses, deposit bonuses, cashback deals, and special promotions. Each bonus is subject to its own specific terms and conditions, which are detailed on the relevant promotion page.
Wagering requirements: To withdraw a bonus, you must wager the bonus amount a specified number of times. For example, a 30x wagering requirement on a BDT 1,000 bonus means you must place BDT 30,000 in bets.
Khelo Games reserves the right to modify, suspend, or cancel any promotion or bonus at any time. In any bonus-related dispute, the decision of Khelo Games shall be final.
All games on Khelo Games are powered by internationally certified RNG (Random Number Generator) technology. This ensures that the outcome of every game is completely random and impartial.
If a technical error occurs during gameplay on Khelo Games, the result of that round will be considered void and the bet amount will be refunded. If a game is left incomplete due to a loss of internet connection, the outcome will be determined based on the system's records.
For Sports Betting, Khelo Games follows specific rules and regulations. In the event of any dispute over the outcome of an event, the official result will be considered final. Rules specific to bingo and other games are listed on their respective game pages.
The following activities are strictly prohibited on Khelo Games and may result in account termination and legal action:
Khelo Games monitors all suspicious activity on the platform. If prohibited activity is confirmed, the account will be terminated immediately without prior notice.
Khelo Games reserves the right to close or suspend any account for the following reasons:
You may also request to close your Khelo Games account at any time. Any remaining balance at the time of closure will be returned subject to applicable terms and conditions. Following account closure, your data may be retained for a specified period in accordance with applicable data retention laws.
Our Commitment
Khelo Games believes that gaming should be a source of enjoyment, not addiction. We genuinely care about the mental and financial well-being of all our players.
Khelo Games offers several responsible gaming tools to help players stay in control. Players can set their own deposit limits, daily loss limits, session time limits, and self-exclusion preferences.
If you feel that gaming is having a negative impact on your life, please reach out to our Responsible Gaming Visit the page and get support if needed.
Khelo Games takes the privacy of your personal information very seriously. All information provided at the time of registration is used solely for account management, payment processing, and customer support purposes.
Khelo Games does not sell your personal data to any third parties. However, we may be required to share information under legal obligations or by order of the relevant authorities. For more details on data protection, please refer to our Privacy Policy Read.
Khelo Games uses advanced encryption technology (SSL/TLS) to keep your personal information and transactions secure. However, we cannot guarantee 100% security for data transmitted over the internet. Please use a strong password to protect your account.
If you have a dispute with Khelo Games, please contact our customer support team first. Most issues can be resolved through direct communication. After a complaint is submitted, Khelo Games will aim to respond within 72 hours.
If an issue cannot be resolved through customer support, it will be escalated to the Khelo Games senior management team. A final decision will be communicated following review. The decision issued by Khelo Games will be considered final and binding.
Khelo Games reserves the right to update these Terms and Conditions at any time. For significant changes, Khelo Games will notify users via their registered email address or through an in-platform notification.
Continued use of Khelo Games after updated terms are published will be considered your acceptance of the new terms. We recommend reviewing this page regularly. The "Last Updated" date at the top of this page always reflects the most recent version.
If you have any questions about these Terms and Conditions, please contact the Khelo Games support team: [email protected]
Read through our Terms and Conditions? Then sign up with Khelo Games and enjoy thousands of games. We are always ready to provide a safe, fair, and responsible gaming experience.